Shipping & Returns
Your satisfaction is our number one priority. Due to the nature of the product, all sales are final. We accept returns/exchanges in the case of damaged or incorrectly shipped items.
Refunds and Exchanges:
If you received damaged items, please contact us within 7 days of receiving your order at firstname.lastname@example.org with your order number and image of the damaged item(s). Upon receipt of your email, we will work with you to send a replacement package or refund to your original payment method.
Shipping charges are non-refundable.
All orders are shipped with the US Postal Service.
Orders will be shipped within 3-5 business days from when the order was placed. Please allow an additional 5 business days for your order to be delivered. If you have not received your order after 2 weeks, please notify us immediately at email@example.com.
For fastest form of communication, please email us at firstname.lastname@example.org.
You may also leave a voicemail at 212-575-2373 (o) for Mori Leaf with your email address and we will respond via email within 3 business days.